Use our Chatbot FastTrack to deploy custom conversational AI on AWS. Enhance customer engagement, scale your operations, and create new revenue opportunities.
24/7 support is almost always desirable but difficult to scale.. When customers or employees can't get timely, high-quality answers, you erode customer loyalty, distract your support teams with repetitive tasks, and miss opportunities for growth.
Our Chatbot FastTrack delivers a custom-built, conversational AI chatbot tailored to solve these specific challenges.
A Custom Chatbot That Engages and Automates
Enhance Customer & Employee Engagement
Deliver instant, 24/7 support and resolve issues in real-time to create happier, more engaged users.
Automate & Scale Your Operations
Free your support teams from repetitive tasks and scale your operations to meet any demand.
Drive New Revenue Opportunities
Use your chatbot to generate and qualify leads, and guide customers through the sales process automatically.
Our Approach: Focus on What Matters
We accelerate your time-to-value by focusing on the custom logic that makes a chatbot unique to your business. We’ve perfected the foundational AWS architecture so we can devote our expertise to designing the conversational flow that solves your business problem and delights your customers.
Our Proven Process:
Additional Discovery and Use Case Definition Confirmation: We work with you to define your ideal conversational experience.
Conversational Design and Development: We design an engaging conversational flow aligned with your brand voice and goals.
Business System Integration: We integrate the chatbot with your existing systems (CRM, helpdesk.)
Training and Optimization: We train the chatbot on your data and use a human-in-the-loop process to continuously optimize performance.
End-to-End Framework Testing: We conduct thorough testing of the entire system to ensure chatbot accuracy and performance.
Production Deployment & Regression Testing: We roll out the solution and conduct regression testing.
Tangible Business Outcomes
With the Chatbot FastTrack, you receive a production-ready, custom-built chatbot designed to improve user satisfaction, create scalable operational efficiencies, and provide a clear path to accelerate your full-scale conversational AI strategy.
Netfor partnered with us to create a next-gen AI-powered IVR system that could handle unlimited concurrent calls and leverage over 16,000 knowledge base articles. The solution drastically reduced call handling times and improved first-call resolution rates.
"Their depth of knowledge is incredible. Their talent is incredible. Their ability to work with you, understand your problems, and help you develop a solution that is very specific to what you are trying to do."
