Management

SOLUTION

AWS Cloud Management

Let us run your cloud so you can run your business.

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OVERVIEW

Rely on an Expert to Manage Your Cloud

When you partner with Mission for expert cloud management, you gain a partner to monitor your environment, identify opportunities for optimization, support your teams, and improve your performance. We manage your environment for you, freeing you up to focus on what matters: growing your business.

BENEFITS

The Benefits of a Managed Cloud

Efficiency You Need

Running your environment efficiently is an evolving problem which takes strategy and expertise. It’s critical to monitor costs, tag infrastructure appropriately, actively manage, and ensure you’re architected in a way that maximizes performance while minimizing overhead. With our FinOps and InfraOps support, you’ll get experts trained to do exactly that.

Your Industry’s Best Practices

Our teams work with some of the largest AWS environments in every industry. We understand not only AWS best practices, but industry-specific needs, such as compliance, governance, monitoring, logging, containerizing, and the required architectures. We’ve worked with hundreds of customers across thousands of deployments to help their environments scale and perform.

Support You Can Trust

Our 24/7 support is backed by Enterprise SLAs and AWS. This means that when an issue arises, or a critical service goes down, you’re not on your own figuring out a fix. With live chat and ticketing, you get responses in minutes, so you can get back up and running without losing customers or breaching a secure system.

Peace of Mind

How do you know if you’ve made the right choices for your long-term growth? What about keeping your environment secure or meeting a compliance benchmark? With our experts alongside you every step of the way, you can have confidence that you’re aligned to best practices, secure, and designed for the scale you need.

FEATURES

Gain Control Over Your AWS Environment

Leverage expert advice to manage your cloud infrastructure, optimize for cost and performance, and improve your security posture.

Cost Optimization

Optimize your cloud environment to reduce waste and control costs. Our FinOps experts provide visibility into your AWS spend using proven tools and processes.

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Cloud Operations

AWS-certified experts manage your cloud infrastructure 24/7 for optimal performance. We monitor your environment using New Relic, or your existing Datadog implementation, to quickly identify and resolve issues.

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Cloud Security

We identify governance risks and application vulnerabilities using CrowdStrike Falcon Complete, protecting your resources, endpoints, and credentials.

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Cost Optimization

Optimize your cloud environment to reduce waste and control costs. Our FinOps experts provide visibility into your AWS spend using proven tools and processes.

Learn More

Cloud Operations

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Cloud Security

We identify governance risks and application vulnerabilities using CrowdStrike Falcon Complete, protecting your resources, endpoints, and credentials.

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Industry-Leading Tooling

Mission's various Managed Services packages give customers access to industry-leading tools such as Vantage, New Relic, and CrowdStrike. We manage these tools for you, instrumenting them with your environment, educating your team, and adjusting as your needs evolve. If you're already running Datadog, we can work within your existing implementation instead — your team stays in control of configuration, and we're happy to advise.

Cloud Optimization & Foundational Best Practices

We use Vantage, the leading cloud management platform, to analyze your environment for cost savings opportunities. These tools give you greater visibility and control of costs, and we supercharge them by contextualizing their suggestions to your specific goals, situation, and needs.

This is included with Mission Cloud Foundation, our managed service for controlling AWS costs and foundational best practices.

Comprehensive AWS Operational Platform

Our AWS-certified CloudOps team mitigates operational issues and helps drive continuous improvement by analyzing key performance metrics and trends in ticketing and alerts. On New Relic, we monitor your infrastructure directly and tune your alerts ourselves. On your own Datadog implementation, we don't access your environment directly — your team owns configuration and alert tuning, and we're happy to advise. Either way, our tooling ingests your alerts so we can track trends over time and conduct root cause analysis when incidents occur.

Mission Cloud Operate delivers monitoring, 24/7 alert response, and operational best practices through New Relic, or by connecting to the Datadog implementation you already run.

24/7 Managed Detection & Response

We use CrowdStrike Falcon Complete to secure your environment and help you to meet your compliance obligations. With a combination of agent-based and agentless monitoring, a 24/7 Security Operations Center, and a threat hunting engine, we help you to reduce your attack surface, limit your blast radius, and adapt to changing threats.

CrowdStrike Falcon Complete is included with Mission Cloud Secure, our managed service for security, detection, and response.

Our experience has been great. I would absolutely recommend Mission to anyone in need of AWS expertise. The team is extremely helpful, saved us a ton of money, and even gave us visibility into things we wouldn’t have known needed addressing.

SHANE MILOSEVICH

CIO

Frequently Asked Questions

What cloud managed services does Mission offer?

Mission has four managed services products: Mission Cloud Gateway for optimization, Mission Cloud Foundation for optimization and support, Mission Cloud Operate for cloud operations, and Mission Cloud Secure for security. You can learn about them on our Products page.

When should a business leverage cloud managed services?

If you’re busy scaling your business or find that operations is becoming a drag on your team’s focus or performance, it’s probably time to consider handing off the management of your environment to a dedicated team. 50% of organizations on AWS say they’re losing time on strategic initiatives because of operational overhead—if that’s you, it’s time to consider a managed service provider.

What activities are NOT included in cloud managed services?

Managed services manage your existing infrastructure but won’t design or implement infrastructure for you. If you’re interested in changing how your architecture or operations work, like moving to containers, designing for serverless, or decoupling with microservices, our Professional Services teams can help you.

What tooling does Mission provide with its cloud managed services?

All managed services customers get access to Mission Control, our proprietary cloud services platform which provides comprehensive visibility for your AWS environment, as well as Mission Cloud Score for benchmarking and health assessment. Additionally, Mission Cloud Operate includes access to New Relic One, or connects to your own Datadog implementation if you're already using one, and Mission Cloud Secure includes access to Crowdstrike Falcon Complete.

AWS Cloud Management

Rely on an Expert to Manage Your Cloud

World Class Team. World Class Tooling.

The Benefits of a Managed Cloud