Skip to content

Mission Cloud Operate

Ensure continuous availability, performance, and uptime of your AWS environment

DSC03033
Overview

Mission Cloud Operate is our fully managed service for comprehensive monitoring, 24/7 alert response, and AWS operational best practices. We handle routine tasks and maintenance so you can focus on your most impactful business objectives.

key features

Why Cloud Operate?

Managing AWS operations requires specialized expertise and constant vigilance. When alerts go unaddressed, infrastructure failures occur, or maintenance falls behind, your business faces costly downtime, reputational damage, and any number of unforeseen consequences. Mission Cloud Operate combines AWS operational expertise, AI-powered incident correlation, and proactive management to ensure your environment remains optimized, secure, and reliable.
Icon_Heart BPM-1

Monitoring, Observability & Management

Get complete AWS environment visibility with unified monitoring. Our proactive approach identifies potential issues and enables preventative actions for system efficiency.

Icon_Future-1

24/7 Alert Response & Remediation

Our CloudOps experts respond to alerts around the clock following your co-developed runbooks to ensure rapid recovery and minimize disruption throughout the incident lifecycle.

Icon_AWS Migration

AI-powered Incident Correlation

Our AIOps tooling identifies patterns and reduces alerts (typically by 40%), quickly diagnosing complex issues and enabling proactive improvements.

Icon_Target-1

Fully Managed Implementation

We handle the monitoring platform configuration, from setup to ongoing maintenance. This includes consolidating alerts, establishing thresholds, and creating actionable intelligence dashboards.

Icon_People group-1

Ongoing AWS Guidance

Technical Account Managers (TAMs) provide guidance on AWS best practices. Regular reviews highlight opportunities, and CloudOps Architects assist with infrastructure and provisioning.

Icon_Peace sign-1

Hands-on Support and Maintenance

We handle routine AWS operational tasks like updates and patching, freeing your team to focus on impactful business objectives while ensuring a secure, up-to-date, and optimal environment.

Customer Success Story: Playbill

Playbill Simplifies AWS Cloud Management With Mission Cloud

Playbill, a renowned theater magazine and news outlet, partnered with Mission to streamline AWS infrastructure management during their transition from a proprietary CMS.

Through Mission's 24/7 monitoring of AWS technologies and infrastructure optimization, Playbill now effectively handles high-traffic events like the Tony Awards with zero outages, resulting in increased productivity, significant cost savings, and enhanced performance capabilities, making digital theater information more reliable and allowing Playbill's team to focus on strategic initiatives rather than AWS management.

playbill_title_card_video
business outcomes

Focus on What Matters Most

Free your team from AWS operational burden. Mission Cloud Operate provides monitoring, 24/7 alert response, and guidance on AWS best practices, so you can focus on strategy and innovation with a stable, performing environment.
  • Improved Visibility and Availability

    Ensure uptime and performance with comprehensive AWS monitoring, proactive management, and rapid incident response. Gain complete visibility to optimize resources and reliably serve customers, even during demand fluctuations.

  • Reduced Operational Burden

    Free your engineering team from routine tasks and after-hours incident resolution. Focus on strategic growth while we handle alerts, troubleshooting, and maintenance, letting your developers concentrate on improvements.

  • Reduced Mean Time to Resolution (MTTR)

    Experience faster incident resolution from our expert team with AI-powered incident correlation. Our runbook-driven approach ensures best-practice remediation and minimizes business impact by quickly solving issues.

  • Expert Configuration and Optimization

    Get faster time-to-value with configured monitoring for meaningful insights from day one. Fine-tuned alerting reduces noise, ensures critical issue detection, and customized dashboards provide visibility for your unique environment.

  • Comprehensive Control

    Understand your AWS environment deeply with Mission's expert guidance and tools. Gain insights into performance, resource use, and opportunities to eliminate bottlenecks and inefficiencies.

  • Long-term Performance Improvement

    Our team provides ongoing optimization and guidance to help your AWS infrastructure scale sustainably with your business growth, ensuring performance, cost control, and adoption of new AWS features.

Comprehensive AWS Operational Platform

new-relic

New Relic One

New Relic One is the observability platform Mission uses to monitor your operations, analyze performance, and drive continuous improvement.

new_relic_dashboard
image 73

Mission Control

Mission Control is your first-of-its-kind cloud services platform, which lets you benchmark, analyze, and track the performance of your AWS cloud environment while guiding you toward improvements with real-time access to our teams of AWS experts. Contextualize suggestions to your specific goals and stay ahead of the curve.

DSC03554

Get in Touch

Want to talk about bringing Mission Cloud Operate to your business?

Schedule a free consultation with a Mission Cloud Advisor today.