Empowering Legal Excellence: How Mission Supercharged Lexbe's Cloud Infrastructure

Executive Summary

Lexbe, a pioneering e-discovery provider, partnered with Mission to optimize its AWS infrastructure, enhance security, modernize its cloud operations, and gain a comprehensive overview of its AWS environment. Through Mission's expertise and Mission Cloud Score, Lexbe was able to identify and prioritize areas for improvement, achieving significant cost savings, improved system performance, hardened security, and accelerated innovation.

This case study explores how Mission's managed and professional services helped Lexbe leverage AWS technologies to drive efficiency and maintain its competitive edge in the e-discovery market.

About Lexbe

Lexbe offers cloud-based e-discovery solutions that help lawyers manage cases, documents, and back-end processing. For 18 years, Lexbe has been empowering attorneys to work efficiently across locations on large, complex cases.

Background

Lexbe, a small company processing large document volumes across multiple AWS accounts, recognized after a decade on AWS that it needed specialized cloud expertise to optimize infrastructure, maintain performance and security, better gauge its AWS environment's health, and keep pace with evolving technologies.

Challenge

Lexbe faced several key challenges, including optimizing AWS costs while maintaining performance, enhancing security posture to meet stringent legal industry requirements, modernizing architecture to leverage microservices, and accelerating innovation and time-to-market for new capabilities. As a lean organization, Lexbe needed a trusted partner with deep AWS expertise, 24/7 support, and a dedicated tool to perform benchmarking and health checks on their environment.

Why Mission

Lexbe chose Mission as its AWS partner for several compelling reasons. As a top-tier AWS Premier Services Partner, Mission came with a direct referral from AWS, validating their expertise and track record. Mission's comprehensive knowledge in AWS cloud operations, security, and cost optimization strategies aligned perfectly with Lexbe's goals. The flexibility of Mission's managed and professional services model meant Lexbe could scale support up or down as needed, while Mission's successful history of modernizing cloud infrastructures demonstrated their technical capabilities. Plus, Mission Cloud Score, Mission’s software solution for assessing the health of AWS environments, provided the holistic architecture visibility Lexbe needed. Mission's ability to serve as an extension of Lexbe's lean IT team, providing 24/7 support and strategic guidance, made them the ideal partner for Lexbe's cloud transformation journey.

Why AWS

Lexbe has continued leveraging AWS for its comprehensive suite of services, scalability, and advanced security features. AWS's momentum and ability to support businesses of all sizes made it the clear long-term choice.

Solution

Mission’s collaboration with Lexbe began with a detailed evaluation of its AWS environment to uncover inefficiencies and opportunities for improvement. The process started with a cost-optimization initiative that yielded substantial savings, effectively neutralizing the expense of Mission’s services. This immediate financial impact demonstrated Mission's expertise in identifying hidden cost-saving measures, even within an already well-optimized environment.

Building on this foundation, Mission played a crucial role in Lexbe's successful entry into AWS’s Migration Acceleration Program (MAP). The program, designed to support businesses transitioning to more modern architectures, provided Lexbe with valuable resources, including AWS credits, technical support, and infrastructure recommendations. Leveraging Mission’s skill in crafting compelling grant applications, Lexbe secured funding to shift from traditional EC2 instances to a microservices-based architecture. This transformation improved operational flexibility and enabled Lexbe to scale processing workloads significantly.

Security was another critical focus of the partnership. Mission conducted a security scan and collaborated with AWS on a readiness review to identify and address potential vulnerabilities. These efforts ensured that Lexbe adhered to the highest security standards, meeting the stringent compliance requirements of the legal industry. Additionally, Mission implemented CrowdStrike Falcon Complete, providing seamless, real-time monitoring and threat detection. This proactive approach alleviated the burden on Lexbe’s small IT team, allowing them to focus on strategic initiatives while relying on Mission to manage complex security protocols.

Throughout the partnership, Mission’s responsiveness has been evident. Staying informed by Mission Cloud Score, Lexbe’s team has been keeping a close eye on the health of their environment, and submitted hundreds of infrastructure and operational tickets, all resolved quickly and accurately by Mission. Whether handling infrastructure changes or optimizing workflows, Mission consistently delivers results that align with Lexbe's goals of efficiency, scalability, and security.

Results

The partnership between Mission and Lexbe has delivered transformative outcomes across multiple dimensions of the business. Lexbe achieved significant cost savings by optimizing its AWS environment, enabling the company to maintain a lean internal IT team without compromising performance.

The MAP program facilitated Lexbe's adoption of a microservices architecture, which allowed Lexbe to increase its processing capacity tenfold. This improvement accelerated turnaround times for clients and reduced overall operational costs.

Mission Cloud Score has helped Lexbe to proactively and more frequently optimize its AWS environment with straightforward reporting to give directly to Mission’s CloudOps Support team. Now, Lexbe can rapidly track and respond to maintenance tasks and avoid environmental drift. “Cloud Score makes it easy to identify what AWS checks need action taken, when compared to Trusted Advisor,” said Karsten Weber, Chief Technology Officer at Lexbe.

Enhanced security measures, including real-time monitoring and vulnerability scans, have strengthened Lexbe’s compliance with industry standards.

Reflecting on the collaboration, Karsten Weber affirmed, "Mission is a no-brainer for anyone considering a partner to enhance cloud efficiency and cost management."

With Mission now monitoring their AWS environment, Lexbe no longer has to worry about cloud operations. Lexbe is well-positioned to continue delivering superior e-discovery services while leveraging AWS innovations to stay ahead in a competitive industry.